Privacy policy
Data protection declaration
Name and contact of the person responsible in accordance with Article 4 Paragraph 7 GDPR
NWL The Natural Weight Loss Company GmbH
Daniela Elena Laubinger
Managing Partner
Mönckebergstraße 19
20095 Hamburg
Phone: +49 (0) 40 659 11 531
Security and protection of your personal data
We consider it our primary task to maintain the confidentiality of the personal data you provide and to protect it from unauthorized access. We therefore apply the utmost care and the most modern security standards to ensure maximum protection of your personal data.
As a private company, we are subject to the provisions of the European General Data Protection Regulation (GDPR) and the regulations of the Federal Data Protection Act (BDSG). We have taken technical and organizational measures to ensure that the data protection regulations are observed by both us and our external service providers.
Definitions
The legislator requires that personal data be processed lawfully, fairly and in a manner that is understandable for the data subject (“lawfulness, fairness and transparency”). To ensure this, we inform you about the individual legal definitions that are also used in this data protection declaration:
1. Personal data
“Personal data” is all information that relates to an identified or identifiable natural person (hereinafter “data subject”); a natural person is considered identifiable if he or she can be identified directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or one or more special characteristics that express the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
2. Processing
“Processing” is any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, comparison or linking, restriction, erasure or destruction.
3. Restriction of processing
“Restriction of processing” is the marking of stored personal data with the aim of restricting its future processing.
4. Profiling
“Profiling” is any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person’s performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.
5. Pseudonymisation
“Pseudonymisation” is the processing of personal data in such a way that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that this additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data cannot be attributed to an identified or identifiable natural person.
6. File system
“File system” is any structured collection of personal data that is accessible according to specific criteria, regardless of whether this collection is centralised, decentralised or organised according to functional or geographical aspects.
7. Controller
“Controller” is a natural or legal person, public authority, agency or other body that alone or jointly with others decides on the purposes and means of processing personal data; if the purposes and means of such processing are specified by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.
8. Processor
“Processor” is a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.
9. Recipient
“Recipient” is a natural or legal person, public authority, agency or other body to whom personal data is disclosed, regardless of
regardless of whether it is a third party or not. However, authorities which may receive personal data in the context of a particular investigation in accordance with Union or Member State law shall not be regarded as recipients; the processing of those data by those authorities shall be in accordance with the applicable data protection rules and in accordance with the purposes of the processing.
10. Third party
"Third party" means a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons authorised to process the personal data under the direct authority of the controller or processor.
11. Consent
"Consent" of the data subject is any freely given, specific, informed and unambiguous indication of the data subject's wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data concerning him or her.
Legality of processing
The processing of personal data is only lawful if there is a legal basis for the processing. According to Article 6 (1) (a) – (f) GDPR, the legal basis for processing can be in particular:
a. The data subject has given his or her consent to the processing of personal data concerning him or her for one or more specific purposes;
b. the processing is necessary for the performance of a contract to which the data subject is a party or in order to take pre-contractual measures taken at the request of the data subject;
c. the processing is necessary to fulfil a legal obligation to which the controller is subject;
d. the processing is necessary to protect the vital interests of the data subject or of another natural person;
e. the processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
f. the processing is necessary to protect the legitimate interests of the controller or a third party, unless the interests or fundamental rights and freedoms of the data subject which require the protection of personal data prevail, in particular if the data subject is a child.
Information on the collection of personal data
(1) In the following we provide information on the collection of personal data when using our website. Personal data includes, for example, name, address, email addresses, user behavior.
(2) When you contact us by email or via a contact form, the data you provide (your email address, if applicable your name and your telephone number) will be stored by us in order to answer your questions. We delete the data collected in this context after storage is no longer required, or processing will be restricted if there are statutory retention periods.
Collection of personal data when visiting our website
If you use the website for information purposes only, i.e. if you do not register or otherwise provide us with information, we only collect the personal data that your browser transmits to our server. If you would like to view our website, we collect the following data, which is technically necessary for us to display our website to you and to ensure stability and security (the legal basis is Art. 6 Para. 1 Clause 1 Letter f of GDPR):
IP address
Date and time of the request
Time zone difference to Greenwich Mean Time (GMT)
Content of the request (specific page)
Access status/HTTP status code
Amount of data transferred in each case
Website from which the request comes
Browser
Operating system and its interface
Language and version of the browser software.
Use of cookies
(1) In addition to the data mentioned above, cookies are stored on your computer when you use our website. Cookies are small text files that are stored on your hard disk and associated with the browser you use. They allow certain information to be sent to the location that placed the cookies. Cookies cannot run programs or transmit viruses to your computer. They are designed to make the Internet more user-friendly and effective.
(2) This website uses the following types of cookies, the scope and functionality of which are explained below:
Transient cookies (see a.)
Persistent cookies (see b.).
a. Transient cookies are automatically deleted when you close the browser. These include
in particular session cookies. These store a so-called session ID, which can be used to assign various requests from your browser to the shared session. This allows your computer to be recognized when you return to our website. Session cookies are deleted when you log out or close the browser.
b. Persistent cookies are automatically deleted after a specified period of time, which can vary depending on the cookie. You can delete cookies at any time in the security settings of your browser.
c. You can configure your browser settings according to your wishes and
e.g. refuse to accept third-party cookies or all cookies. So-called "third-party cookies" are cookies that have been set by a third party, and therefore not by the actual website you are currently on. We would like to point out that by deactivating cookies you may not be able to use all the functions of this website.
d. We use cookies to identify you for subsequent visits if you have an account with us. Otherwise, you would have to log in again for each visit.
e. The Flash cookies used are not recorded by your browser, but by your Flash plug-in. We also use HTML5 storage objects that are stored on your device. These objects store the required data regardless of the browser you use and do not have an automatic expiration date. If you do not want Flash cookies to be processed, you must install an appropriate add-on, e.g. “Better Privacy” for Mozilla Firefox (https://addons.mozilla.org/de/firefox/addon/betterprivacy/) or the Adobe Flash Killer Cookie for Google Chrome. You can prevent the use of HTML5 storage objects by using private mode in your browser. We also recommend that you regularly delete your cookies and browser history manually.
Other functions and offers on our website
(1) In addition to the purely informational use of our website, we offer various services that you can use if you are interested. To do this, you usually have to provide additional personal data that we use to provide the respective service and for which the aforementioned data processing principles apply.
(2) We sometimes use external service providers to process your data. These have been carefully selected and commissioned by us, are bound by our instructions and are regularly monitored.
(3) We may also pass on your personal data to third parties if we offer participation in promotions, competitions, contract conclusions or similar services together with partners. You will receive more information about this when you provide your personal data or below in the description of the offer.
(4) If our service providers or partners are based in a country outside the European Economic Area (EEA), we will inform you of the consequences of this in the description of the offer.
Children
Our offer is generally aimed at adults. Persons under the age of 18 should not send us any personal data without the consent of their parents or guardians.
Rights of the data subject
(1) Revocation of consent
If the processing of personal data is based on consent given, you have the right to revoke the consent at any time. The revocation of the consent does not affect the legality of the processing carried out on the basis of the consent until the revocation.
You can contact us at any time to exercise the right of revocation.
(2) Right to confirmation
You have the right to request confirmation from the controller as to whether we process personal data concerning you. You can request confirmation at any time using the contact details provided above.
(3) Right to information
If personal data is processed, you can request information about this personal data and the following information at any time:
a. the purposes of the processing;
b. the categories of personal data that are processed;
c. the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organizations;
d. where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period;
e. the existence of a right to request from the controller rectification or erasure of personal data concerning you or restriction of processing of personal data concerning you or to object to such processing;
f. the existence of a right to object to such processing;
right to lodge a complaint with a supervisory authority;
g. if the personal data are not collected from the data subject, all available information about the origin of the data;
h. the existence of automated decision-making, including profiling, pursuant to Article 22(1) and (4) GDPR and – at least in those cases – meaningful information about the logic involved, as well as the significance and intended consequences of such processing for the data subject.
If personal data is transferred to a third country or to an international organization, you have the right to be informed of the appropriate safeguards pursuant to Article 46 GDPR in connection with the transfer. We will provide a copy of the personal data that are the subject of the processing. For any further copies you request, we may charge a reasonable fee based on the administrative costs. If you make the request electronically, the information must be provided in a common electronic format, unless you specify otherwise. The right to receive a copy pursuant to paragraph 3 must not affect the rights and freedoms of others.
(4) Right to rectification
You have the right to request that we immediately rectify any inaccurate personal data concerning you. Taking into account the purposes of the processing, you have the right to request that incomplete personal data be completed - also by means of a supplementary statement.
(5) Right to erasure ("right to be forgotten")
You have the right to request that the controller immediately erase personal data concerning you and we are obliged to erase personal data immediately if one of the following reasons applies:
a. The personal data are no longer necessary for the purposes for which they were collected or otherwise processed.
b. The data subject withdraws his or her consent on which the processing was based according to Article 6(1)(a) or Article 9(2)(a) GDPR and there is no other legal basis for the processing.
c. The data subject objects to the processing pursuant to Article 21(1) GDPR and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Article 21(2) GDPR.
d. The personal data were processed unlawfully.
e. The erasure of the personal data is necessary to fulfill a legal obligation under Union or Member State law to which the controller is subject.
f. The personal data were collected in relation to information society services offered pursuant to Article 8(1) GDPR.
Where the controller has made the personal data public and is obliged to erase them pursuant to paragraph 1, the controller shall take appropriate measures, including technical ones, taking into account the available technology and the implementation costs, to inform data controllers which process the personal data that a data subject has requested the erasure by such controllers of all links to, or copies or replications of, those personal data.
The right to erasure (“right to be forgotten”) does not exist if processing is necessary:
to exercise the right to freedom of expression and information;
to fulfil a legal obligation which requires processing under Union or Member State law to which the controller is subject, or to carry out a task carried out in the public interest or in the exercise of official authority vested in the controller;
for reasons of public interest in the area of public health pursuant to Article 9(2)(h) and (i) and Article 9(3) GDPR;
for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes pursuant to Article 89(1) GDPR, insofar as the right referred to in paragraph 1 is likely to make the achievement of the objectives of this processing impossible or seriously compromises it, or
to assert, exercise or defend legal claims.
(6) Right to restriction of processing
You have the right to request that we restrict the processing of your personal data if one of the following conditions is met:
a. the accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the
to check the accuracy of the personal data,
b. the processing is unlawful and the data subject opposes the erasure of the personal data and instead requests the restriction of the use of the personal data;
c. the controller no longer needs the personal data for the purposes of the processing, but the data subject needs them to assert, exercise or defend legal claims, or
d. the data subject has objected to processing pursuant to Article 21(1) GDPR, as long as it has not yet been determined whether the legitimate reasons of the controller outweigh those of the data subject.
If processing has been restricted in accordance with the above-mentioned conditions, these personal data - apart from their storage - will only be processed with the consent of the data subject or for the assertion, exercise or defense of legal claims or to protect the rights of another natural or legal person or for reasons of important public interest of the Union or a Member State.
To assert the right to restriction of processing, the data subject can contact us at any time using the contact details provided above.
(7) Right to data portability
You have the right to receive the personal data concerning you that you have made available to us in a structured, common and machine-readable format and you have the right to transmit this data to another controller without hindrance from the controller to whom the personal data was made available, provided that:
a. the processing is based on consent pursuant to Article 6(1)(a) or Article 9(2)(a) or on a contract pursuant to Article 6(1)(b) GDPR and
b. the processing is carried out using automated procedures.
When exercising the right to data portability pursuant to paragraph 1, you have the right to have the personal data transmitted directly from one controller to another controller, insofar as this is technically feasible. The exercise of the right to data portability does not affect the right to erasure (“right to be forgotten”). This right does not apply to processing that is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
(8) Right of objection
You have the right to object at any time to the processing of personal data concerning you based on Article 6(1)(e) or (f) GDPR for reasons related to your particular situation; this also applies to profiling based on these provisions. The controller shall no longer process the personal data unless it can demonstrate compelling legitimate grounds for the processing which outweigh the interests, rights and freedoms of the data subject, or the processing serves to assert, exercise or defend legal claims.
If personal data is processed in order to conduct direct advertising, you have the right to object at any time to the processing of personal data concerning you for the purpose of such advertising; this also applies to profiling insofar as it is related to such direct advertising. If you object to processing for direct marketing purposes, the personal data will no longer be processed for these purposes.
In connection with the use of information society services, you can exercise your right of objection by means of automated procedures that use technical specifications, notwithstanding Directive 2002/58/EC.
You have the right to object to the processing of personal data concerning you for scientific or historical research purposes or for statistical purposes pursuant to Article 89(1), unless the processing is necessary to perform a task carried out in the public interest, for reasons related to your particular situation.
You can exercise your right of objection at any time by contacting the respective controller.
(9) Automated decisions in individual cases, including profiling
You have the right not to be subjected to a decision based exclusively on automated processing - including profiling - that has legal consequences for you or significantly affects you in a similar way. This shall not apply if the decision:
a. is necessary for the conclusion or performance of a contract between the data subject and the controller.
is necessary for the controller,
b. is permitted by Union or Member State law to which the controller is subject, and this law contains suitable measures to safeguard the rights and freedoms and legitimate interests of the data subject, or
c. is carried out with the data subject's explicit consent.
The controller shall take appropriate measures to safeguard the data subject's rights and freedoms and legitimate interests, at least the right to obtain human intervention on the part of the controller, to express his or her point of view and contest the decision.
The data subject may exercise this right at any time by contacting the respective controller.
(10) Right to lodge a complaint with a supervisory authority
In addition, without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, place of work or place of the alleged infringement, if you consider that the processing of personal data concerning you infringes this Regulation.
(11) Right to an effective judicial remedy
Without prejudice to any available administrative or non-judicial remedy, including the right to lodge a complaint with a supervisory authority pursuant to Article 77 of the GDPR, you have the right to an effective judicial remedy if you consider that your rights under this Regulation have been infringed as a result of the processing of your personal data in non-compliance with this Regulation.
Use of Google Analytics
(1) This website uses Google Analytics, a web analysis service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and that enable an analysis of your use of the website. The information on your use of this website generated by the cookie is usually transferred to a Google server in the USA and stored there. However, if IP anonymization is activated on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services related to website activity and internet usage.
(2) The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
(3) You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=de.
(4) This website uses Google Analytics with the extension "_anonymizeIp()". This means that IP addresses are processed in a shortened form, which means that they cannot be linked to a person. If the data collected about you is personally identifiable, this is immediately excluded and the personal data is deleted immediately.
(5) We use Google Analytics to analyse and regularly improve the use of our website. We can use the statistics obtained to improve our offering and make it more interesting for you as a user. For the exceptional cases in which personal data is transferred to the USA, Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework. The legal basis for the use of Google Analytics is Art. 6 Paragraph 1 Clause 1 Letter f of GDPR.
(6) Information from the third-party provider: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. Terms of use:
http://www.google.com/analytics/terms/de.html, overview of data protection: http://www.google.com/intl/de/analytics/learn/privacy.html, and the privacy policy: http://www.google.de/intl/de/policies/privacy.
(7) This website also uses Google Analytics for a cross-device analysis of visitor flows, which is carried out using a user ID. You can deactivate the cross-device analysis of your usage in your customer account under "My data", "Personal data".
MailChimp
This website uses the services of MailChimp to send emails. The provider is Rocket Science Group LLC, 675 Ponce De Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA.
MailChimp is a service that can be used, among other things, to organize and analyze the sending of emails. If you enter data for the purpose of requesting information via the NWL-Kiur (e.g. email address), this will be stored on MailChimp's servers in the USA.
MailChimp is certified according to the "EU-US Privacy Shield". The “Privacy Shield” is an agreement between the European Union (EU) and the USA that is intended to ensure compliance with European data protection standards in the USA.
We can use MailChimp to analyze our email campaigns. When you open an email sent with MailChimp, a file contained in the email (a so-called web beacon) connects to MailChimp’s servers in the USA. This makes it possible to determine whether a message has been opened and which links have been clicked. Technical information is also recorded (e.g. time of retrieval, IP address, browser type and operating system). This information cannot be assigned to the respective email recipient. It is used exclusively for the statistical analysis of email campaigns. The results of these analyses can be used to better tailor future emails to the interests of the recipients.
If you do not want MailChimp to analyze your emails, you must unsubscribe. We provide a link for this in every email message. You can also send us an email with the subject "Unsubscribe" to
The data processing is carried out on the basis of your consent (Art. 6 Para. 1 lit. a GDPR). You can revoke this consent at any time by unsubscribing. The legality of the data processing operations that have already taken place remains unaffected by the revocation.
The data you provide to us for the purpose of requesting information will be stored by us until you unsubscribe from the email list and will be deleted from both our servers and the MailChimp servers after you unsubscribe from the newsletter. Data that has been stored by us for other purposes (e.g. email addresses for the members area) remains unaffected.
For more information, see MailChimp's privacy policy at: https://mailchimp.com/legal/terms/.
Personal information is processed in accordance with GDPR Art.9. after consent is given, stored and saved for the purpose of processing the request
Use of social media plug-ins
(1) We currently use the following social media plug-ins: [Facebook, Google+]. We use the so-called two-click solution. This means that when you visit our site, no personal data is initially passed on to the plug-in providers. You can recognize the plug-in provider by the marking on the box above its initial letter or logo. We give you the opportunity to communicate directly with the plug-in provider using the button. Only if you click on the marked field and thereby activate it will the plug-in provider receive the information that you have accessed the corresponding website of our online offering. In addition, the data specified in Section 3 of this declaration will be transmitted. In the case of Facebook and Xing, according to the respective providers in Germany, the IP address is anonymized immediately after collection. By activating the plug-in, your personal data will be transmitted to the respective plug-in provider and stored there (in the USA for US providers). Since the plug-in provider collects data primarily via cookies, we recommend that you delete all cookies via the security settings of your browser before clicking on the grayed-out box.
(2) We have no influence on the data collected and data processing procedures, nor do we know the full extent of the data collection, the purposes of the processing, or the storage periods. We also have no information on the deletion of the data collected by the plug-in provider.
(3) The plug-in provider stores the data collected about you as user profiles and uses them for the purposes of advertising, market research and/or needs-based design of its website. Such an evaluation is carried out in particular (also for users who are not logged in) to display needs-based advertising and to inform other users of the social network about your activities on our website.